Home User Support Questions (FAQ)

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ToolCAM

The missing step
between a CAD environment
and the CNC machine.

Discover how to convert your DXF files in ISO code for your CNC machine in a simple and effective way!

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PARTNER PARTNER PARTNER, a new product  AToolSoftware, the future heir of AS... Read more
WINDOWS 10 WINDOWS 10   PARTNER/ASPAN is compatible with the new operating system WINDOWS 10 (32/64bit) of ... Read more
FlexiBox FlexiBox   FlexiBox   Flexibox is a software created for generating drawings in DXF forma... Read more
PARTNER/ASPAN X2: new features introduced with the release X2 PARTNER/ASPAN X2: new features introduced with the release X2 New features introduced with the release X2   Updates: June 2018: released the new r... Read more
FAQ

WinXiso error

WINXISO error

 

The problem are cause to a wrong conversion of the iso program file created by Aspan in the Xilog/XilogPlus format.
To do this conversion, Aspan uses an utility created by SCM: WinXiso.exe.
Usually Aspan has a copy of the winxiso file (and all the related dlls) in its installation folder, but as you can understand, considering all the versions of the Xilog interface, sometimes happens that this version cannot work with the Xilog used on the machine.
To bypass this, there are two ways:

Solution 1 - applicable if you have the same Xilog/XilogPlus of the machine installed on the Aspan PC:
- from the first/main window of Aspan you can execute the command "Utility -> Technical menu -> Modify Preferences", select the "ConfigRead More...

 

Xilog import configuration

For import the configuration  XILOG / XilogPlus (release < 1.12):

 

all needed files to import the configuration in PARTNER/ASPAN are located into the folder CFG located into Xilog installation directory (example: C:\Xilog3\Cfg or C:\Program Files\Scm Group\Xilog Plus\Cfg). If PARTNER/ASPAN is not installed directly into Machine PC or the folder is not accessible via LAN make a copy of the entire folder Cfg and save it into a temporary directory in the PC where PARTNER/ASPAN is installed to proceed with the import.

Open PARTNER/ASPAN and from the supervisor environment execute the menu command "Machine > Configuration > import".

import_folder

(select the folder where Read More...

 

Execution problem after updating Aspan 10

Execution problem after updating Aspan 10


In some PC it may happen that after an update of ASPAN, when loading, giving error messages: FATAL ERROR, incorrect version of a library (*******. Dll).

 

Read More...
 

How to create a service disk

 

Throught the Service Disk procedure of ASPAN, is possible to receive an accurate assistance on the problems encountered, without the need of a direct intervention to the user, as it allows our technicians to riprodune the working environment of the user. For technical problems encountered during use of the program is always preferable to send a service disc from your installation of ASPAN before contacting technical assistance.

The procedure is different depending on the version of the program used:
(it is possible to identify the exact release of ASPAN with the menu command Help > About)

Read More...
 

Can't display the Aspan's help under Microsoft Windows Vista

Can't display the Aspan's help under Microsoft Windows Vista


Microsoft Windows Vista is no longer compatible with the help system used by Aspan.

In order to display it you need to download and install this patch:



help_vista_fix.exe
(Only Microsoft Windows Vista users) Read More...

 

barcode configuration

Barcode configuration

The BarCode Reader is supported starting from ASPAN 6.0.
The only supported BarCode type is "3 of 9".
Just make a Part program, then go to CAD and from File => Print you can print the drawing with the BarCode in it. If you need further details:
  • You should first check that the font 3 of 9 is installed in your system: Start => Control panel => Fonts
  • You can configure the BarCode either from inside the Supervisor (utility => BarCode configuration), the CAD (File => Preferences "BarCode configuration") or at the moment the Part Program is created (the "BarCode configuration" button).
  • Read More...
 

Digitizer compatibility

Digitizer compatibility

n order to connect a digitizer to our programs the digitizer must communicate (with the computer) using ASCII format. We have tested two different brands of digitizer, but every digitizer that satisfy the above statement may also be used with our programs.

The two digitizer tested by us are:

1) Neolt model MX digit 2000
2) Mutoh model CX 3000

 

Read More...
 

ASCASP (ASCTASK), tool compensation for CUTS

ASCASP (ASCTASK), tool compensation for CUTS


In AscAsp (AscTask) you can specify a tool compensation, appending ,< or ,> to the instruction. When using the cutter, this compensation is automatically changed to Depth compensation. If you do not want the automatic change and you want to apply a left or right compensation, you must act as follows:

1) edit the file c:\aspan4\utl\ascasp.ini using a text editor (in windows 95+ simply double click over this file)
2) nsert, as first line:

UseC3withG=0
Example:
UseC3withG=0
[USER_000]
MakeDRW=1
...
3) Save the file.Read More...
 

GPF Error

System causes GPF when entering CAD and drawing lines or arcs


We suspect the problem may be caused by the driver of the graphic card.
We suggest to remove in windows 95 all accelerators in the driver,found in:


control-panel, system, performance, graphics, none.

There is a possibility that the drivers used by your graphics cardare wrong or not correct.
  1. In the Windows 95 toolbar, click the 'Start' button.
  2. From the Start menu, click 'Settings' -> 'Control Panel'.
  3. In the Control panel folder double click (open) the 'System' icon.
  4. From the 'System PRead More...
 

How to enable the LOG in Partner/Aspan, Task

How to enable the LOG in Aspan, Task


1) Run the program
2) Select Utility -> technical menu -> Edit defaults
3) Press the Add button
4) Type LOG as default name and 16639 as value
5) Press the OK button
6) Press OK
7) Restart the program

Read More...
 

PP009-11 Checking Protection Error

PP009-11 Checking Protection Error

How to solve: PP009-11 Checking Protection Error.
The procedure is different, depending on the operating system:

WINDOWS NT 4 / 2000


You have to run the program hldrv32.exe;

  1. You will find it in the program CD: \INSTALL\Patch\hldrv32.exe
    or in the dealer CD: ...\PRead More...
 

Changing default file extension association

Changing default file extension association


Windows 95 or higher:

Open "My Computer", select View => Options => File Types.
Find the program association and Edit it removing the undesired extension from "Default Extension for content type"
Windows 3.x:
Open "File Manager "
Select the file
Select from the menu: File => Associate
delete the association for the program
Read More...
 


Chiave HW
There are no translations available.

Chiave Hardware


Windows 8/8.1: problem with key drivers

The drivers of the hardware key can be downloaded from the official website of the Sentinel.

On the page that will open at the top, let's choose the driver for the command line:

Sentinel HASP/LDK - Command Line Run-time Installer

Must be manually installed the latest version of the driver.  Read its FAQ.

Read More...
 

Install hardlock key drivers

Install the latest USB KEY Drivers, complete the following instructions:

 

1. Log into your computer as a user with administrative permissions;

2. Open an elevated Command Prompt by doing the following sub-steps;

 

Note: If you do not have the 'Run as administrator' option, please contact your company's IT Administrator to give you access to this or have them perform the procedure for you.

 

Windows 7

• Navigate to Start menu and type in the search bar: cmd;

• Once 'cmd.exe' shows in the program list, right-click it and select: Run as Administrator..

 

ImmagineWin7-1

 

Read More...
 

NT and 'error reading key data'

NT and 'error reading key data'

If you get the error:
PP015: error reading key data
and you have an old ASPAN 3(or TASK 2) Hardlock Key and you are trying to install the program under Windows NT, here is the solution for your problem:

  1. nstall Aspan on to a PC with Windows 95 or 98 operating system.
  2. Run Aspan at least once.
  3. Make a backup of the "C:\Aspan4" directory, including all the subdirectories, from the Win 95/98 PC to the Win NT PC. You may use the network if available or a parallel or serial cable or you may use diskettes.
  4. Restore the previous backup of the "C:\Aspan4" directory, including all the subdirectories, on to the NT PC.
  5. Install again Aspan on to the NT PC, overwriting the restore.
  6. After these operations you will be able to run Aspan on the NT PC
Read More...
 

FURTHER INFORMATION ABOUT HARDLOCK KEY PROBLEMS (PC dependent)

FURTHER INFORMATION ABOUT HARDLOCK KEY PROBLEMS (PC dependent)

program: ASPAN, TASK

* Installation under WINDOWS NT 4.0 - ASPAN 4.6 no problems
- ASPAN 4.0 ... 4.05 service must be installed first
* Installation under WINDOWS 95 No problems known
If you have problems check the followings: - The PC parallel port must be set in Standard (or SPP) mode;
this can be achieved entering the system BIOS after restarting the PC but before the Operating System is loaded. - ASPAN HardLock must be theRead More...

 

GENERAL INFORMATION ABOUT HARDLOCK KEY PROBLEMS

GENERAL INFORMATION ABOUT HARDLOCK KEY PROBLEMS

program: ASPAN, TASK

If using TASK 3.04p1+ (or ASPAN 4.05p3+), if having a recent HardLock Key (shipped after 6/97), if installing under Windows 95: NO problems.
If using TASK 3.5 (or ASPAN 4.6), if having a recent HardLock Key (shipped after 6/97), if installing under Windows 3.1, Windows 95 or Windows NT: NO problems.

Read More...
 

Program activation problems

Program activation problems


If you run ASPAN and you get a message such as: 'You need a primary HardLock key in order to run Aspan for the first time', this means you are trying to run ASPAN with a secondary (additional) hardlock key before having activated it.
The secondary hardlock has a (A) printed in its label following the serial number.
You need to act as follows:

- Unplug the secondary (additional) Hardlock key;
- Insert the primary HardLock Key;
- Run ASPAN;
- Exit ASPAN;
- Unplug the primary Hardlock key;
- Insert the secondary (additional) HardLock Key;
- Run ASPAN.


Before plugging or unplugging a hardlock key switch off the computer, to avoid damage to the key.

NOTE: You can not have more than ONE ASPAN installed in the same computer if you are using a Secondary Key

Read More...
 
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CD Demo

information on the demo and how to use ASPAN


CD demo content overview

CD demo content overview


The Demo CD contains a presentation, realized with Power-Point, that illustrates the functionalities, the environments of the program, and olso the additional modules of ASPAN.
It includes also some videos, depliants, and documents that illustrates ASPAN and its functionalities.

demohelp00

 

The Demo is available in two formats: ZIP archive or ISO disc image, and can be retrieved into the Downloads section of this website.

Read More...
 

still problems in visualizing Power Point presentation

still problems in visualizing Power Point presentation

If after installing the Viewer (http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=048DC840-14E1-467D-8DCA-19D2A8FD7485&displaylang=it ) you still cannot open the file, it is necessary to ensure that Microsoft Power Point files (.pps) are correctly associated to the new viewer installed:

  1. insert the demo disk and wait till the program starts;
  2. click on theRead More...
 
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CAD

CAD QUESTIONS


dimensioned print in CAD: dimensions are unreadable

dimensioned print in CAD: dimensions are unreadable

question:
When trying to print out a partial of the drilling layout, I click the partial option, select which holes I want dimensions for and then go to print. However, when I print out the page, although it shows correctly on the preview, it prints out all the dimensions which are difficult to even read because there are so many of them and they even overlap each other so that one is on top of another. How can I select onRead More...

 

delete text and other info when printing drawing

delete text and other info when printing drawing


question:
would like to print the drawing without any text above it. Is there any way to delete the header so that it will not be printed out?

 
answer:
There is no way to only print the drawing from Aspan without the header placed automatically at the beginning of the page. You may find useful, if you use AutoCAD, to activate the Aspan-AutoCAD link and then print from AutoCAD.

Read More...
 

How to se toolbar icons dimension

How to se toolbar icons dimension


Tip: It is possible to set the toolbar icons dimensions:

(menu) Prefereces > General

 

toolbar_prefs_ita

 

Standard dimension

 

toolbar_small

 

Big icons

 

toolbar_big

Read More...
 
Read More...
 
CAM

CAM Questions


Stack overflow error when entering the CAM

Stack overflow error when entering the CAM

program: ASPAN, TASK


When entering the CAM the message stack overflow appears and the program exits to the operating system. The NC Release has not been set properly.
Set the proper NC Release in ASPAN and then import the machine configuration from the parameters diskette created in the NC.

See also machine configuration not corresponding

Read More...
 

Grooves not automatically assigned to the saw

Grooves not automatically assigned to the saw

program: ASPAN, TASK

The grooves drawn in the CAD (routings with groove attribute enabled and shown with different color from the normal routings) are not automatically assigned to the saw in the CAM environment. A groove is automatically assigned to the saw only if it is feasible. If, for instance, the diameter (thickness) of the saw is not correct or the blade cannot reach that position, the saw tool will not be assigned. To identify the problem it is enough to try to assign manually the saw tool to the groove to be executed. The manual assignment procedure will point out the reason of the not feasibility. It should be noted that the automatic assignment procedure, if doesn't find a suitable saw tool, it will try to assign to the grooves the first feasible router

Read More...
 

Stack Overflow: in holes optimizations

Stack Overflow: in holes optimizations

program: ASPAN, TASK


Solution 1:
Disable the optimization procedure that causes the Stack Overflow
Machine->Utility->Default


Solution 2:
Set the ObjPerBar parameter greater than 0 and different from 10, typical 20.
Utility->Technical Menu->Modify Defaults

Read More...
 

Author 660 instructions

Author 660 instructions

program: ASPAN


WB1, WB2, WB3 let the left and right A660 groups work synchronously (at the same time) with the main head
SB1, SB2, ... let the left and right A660 groups work
Asynchronously (independently) with the main headWB1, SB1, SB11 activates the left group
WB2, SB2, SB12 activates the right group
WB3 activates both the left and right group at the same timeSB10 nulls SB11 and SB12 (do not make holes).
Inserting SB10 as the first step in a program, you are sure that the horizontal groups are immediately "armed", and lowered ready for boring.

NOTE: SB1 = SB11 and SB2 = SB12

Read More...
 

Value of C (continuous) field in the part-program header

Value of C (continuous) field in the part-program header

program: ASPAN, TASK


H DX=2566.00 DY=291.00 DZ=25.00 -A C=1 R=1 *MM /"DEF"
The program assigns automatically a value of "1" in the "C=" field (machine continuous execution).
To modify this parameter, in CAM, when creating the part-program, disable the "continuous execution" option.
To modify it permanently, without the necessity to disable this option for every part-program, from supervisor: Machine -> utility -> default
Press Header and disable the "continuous execution" option.
This latter operation affects also the behavior of ASCASP/ASCTASK external programs.Read More...
 

How to create a PGM rather than an XXL part-program

How to create a PGM rather than an XXL part-program

program: ASPAN, TASK


Only if the NC configured is a Xilog, from supervisor environment, execute the command:
machine->utility->default
press the button numerical control and enable the option "convert in binary".

This operation will affect part-programs format when created by the CAM environment or by ASCASP/ASCTASK external programs.
If the "convert in binary" option is enabled a PGM (binary) part-program will be created;
if the "convert in binary" option is disabled a XXL (ASCII) part-program will be created.

Read More...
 

Warning on layers not enabled to the generation of the part-program

Warning on layers not enabled to the generation of the part-program

During the generation of the part program you receive the following message :
WARNING Some entities lay on layer not enabled to the generation of the part-program.

This message is warning you that there are some entities on a layer in which the CAM processing is disabled.

layersetting.png


It can be an intentional setting or a lapse, so the message is just a memo.
You can control your layers settings through the menu command Layers > Edit.
Check that for all the layers that contains entities that you want to be worked, the CAM processing is enabled:


layer
Read More...
 

Warning for invalid characters for barcode when generating the part-program

Warning for invalid characters for barcode when generating the part-program


Problem:

when generating the part-program ASPAN shows the following message:

ita_barcode_warning


Solution:

To disable this warning, from the Supervisor environment, modify the preferences correlated to the barcode management: (menu) Preferences > BarCode Configuration > Print

ita_barcode_cfg

Uncheck the option "Print BarCode from CAD".

Read More...
 

impossible to visualize the 3D simulation

impossible to visualize the 3D simulation


program: ASPAN 9.1+
 

The 3D simulation doesn't start:

To correctly visualize the new 3D simulation introduced with the release 9.1 of ASPAN it is necessary the Java Virtual Machine (JRE).
This component is commonly installed on most computers (expecially if connected to internet) but in some cases could be necessary install it on the computer. It is possible to download Java at the following link:http://www.java.com/it/download/index.jsp

Read More...
 

use the standard simulation (not 3D) with the release 9.1

use the standard simulation (not 3D) with the release 9.1


With the release 9.1 has been introduced a new 3D simulation that can be executed in the CAM environment by clicking on the specific iconor with the menu command PROCESS > 3D ANIMATION. However it is possible to start the standard simulation (the one used with the previous releases of ASPAN) with the menu command: PROCESS > ANIMATION

Read More...
 
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machine configuration

machine configuration questions



Machine configuration not corresponding

Machine configuration not corresponding

program: ASPAN, TASK


The machine configuration, in ASPAN, does not correspond to the real physical machine configuration.
The problem may occur when, into ASPAN installation disk shipped, has been loaded a machine configuration and tooling that differ from the real physical machine configuration. To solve it, just copy all machine parameters and tooling from the machine into a diskette, insert this diskette into the PC floppy driver and then import this configuration and tooling into ASPAN with the commanRead More...

 

CONFIGURATION IMPORT / NC RELEASE

CONFIGURATION IMPORT / NC RELEASE

program: ASPAN, TASK


After having installed ASPAN, before starting working:
- Set the NC release version:
Supervisor: Machine => Utility => Default => Numeric Control

For TRIA: Main menu ... version W.X.Y.Z (X.Y is the number)

- make a configuration import from NC:
Supervisor: Machine => Configuration => Import

- make a tooling import from NC:
Supervisor: Machine => Tooling => Import

Read More...
 

PP011 File damaged Xil.def

PP011 File damaged Xil.def

program: ASPAN 4.63p2


This error can happen if you have or had an Aspan version 4.63p2 and you try to change the Numerical Control version.
You can ignore this error or you can rename the file
c:\aspan4\p2cfg\Xil.def as Xil.old

Note: this error occurs if the file Xil.def is the first .def file inside the P2cfg
directory entries

Read More...
 

WS02 machine numerical control

WS02 machine numerical control


Aspan or ASCASP support Morbidelli machines but only with TRIA, XILOG or KVARA numerical control.
WS02 control is not supported.

Read More...
 
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DXF and AutoCAD

import/export DXF and AutoCAD questions


How can I import drawings and data to the program coming from ... ?

How can I import drawings and data to the program coming from ... ?


There are three ways to import drawings and part-programs in ASPAN:
1) drawings via DXF files limited to 2D entities.
2) drawings via ASCII files in ATool Software proprietary format with ASCASP.EXE external procedure.
3) part-program in ESA (TRIA) or Xilog format.


DXF import

The mRead More...

 

How can I export drawings and data from ther program to ... ?

How can I export drawings and data from ther program to ... ?


ASPAN can generate DXF and NC files.
1) DXF files in AutoCAD R 12 format: The options enable the generation of ASCII DXF or Binary files. If 'Diameter Return' option is selected, routes are exported as concatenated polylines with the thickness attribute set to the router diameter. If 'Diameter Return' option is not selected, routes are exported as simple lines. The "Z" information, i.e. the depth of the hole or route is stored in the THICKNESS property. If the THICKNESS property has not been specified, the default depth is assigned by Aspan. THICKNESS = -12 means depth is 12

Read More...
 

DXF import of Ellipses is inaccurate.

DXF import of Ellipses is inaccurate.


When importing Ellipses from a DXF file, Aspan creates 16 arcs.

(Solution 1)
You can save the DXF file as an "AutoCAD 12 DXF file": this will create a lot of small arcs.

(Solution2)
This resolution of 16 arcs can be increased as follows:
Enter Aspan
Select Utility -> Technical menu -> Modify Defaults
Browse until you find Ellipse.QtArcs
change the value from 16 to the one you need (i.e. 100).
Please note this feature is only available for ASPAN/Task 5.1+

Note: After having imported the Ellipse, you may find useful the CAD command: path -> Routing reduction in order to reduce the number of arcs, while maintaining an acceptable accuracy.

Read More...
 

DXF import problems

DXF import problems


ASPAN can import DXF files, but the import has the following limitations:  

  • the DXF should be generated in a format compatible with AutoCAD 12, 13 or 14. Most CAD make these DXFs.
  • the DXF could contain the following entities: lines, arcs, 2D polylines, ellipses, 2D splines (NOTE 2). You may export text using a trick: see NOTE 1.
  • the DXF must not contain blocks. If the DXF has any block you must explode from inside AutoCAD, using the AutoCAD "_EXPLODE _ALL" command. Read More...
 

AutoCAD Link

AutoCAD link


If you have a DXF file created by AutoCAD or any other program, ASPAN will be able to import it (see Generic 2D DXF import).
If you want to work with DXF files in a closer way, you may want to use the "2D Exploded DXF". This feature is only available starting from ASPAN 4.6. (see 2D Exploded DXF import/export).
If you want to directly draw from inside AutoCAD, see Linked AutoCAD.
Please note that ASPAN 4.0x accepts AutoCAD 12 and 13 DXF files, ASPAN 4.6x and following versions accept AutoCARead More...

 

AutoCAD: I do not want the PAD menu or the Screen Menu when I run AutoCAD

AutoCAD: I do not want the PAD menu or the Screen Menu when I run AutoCAD

1) run autocad 14+ (not from inside aspan, nor from any shortcut) from: Start->Programs->AutoCAD R14
2) Load your customized menus/toolbars;
3) Select: Tools -> Preferences, Profiles
4) Rename the <> AutoCAD profile as MYPF (you can choose any name)
5) Copy the MYPF profile as ASPAN
6) Now you have 2 profiles: MYPF and ASPAN
7) Set ASPAN as the default profile: "Set current" button
8) Exit AutoCAD
9) Modify the AutoCAD icon (shortcut) properties that you are currently using when you run AutoCAD, as follows: original Target: "C:\Program Files\AutoCAD R14\acad.exe" after modification: Target: "C:\Program Files\AutoCAD R14\acad.exe" /p MYPF
10) Run ASPAN and re-link AutoCADFrom now on, when you Run AutoCAD using the just modified Shortcut,you will get all your toolbars;when you run AutoCAD from inside ASPAN you will get the PAD menu.

Read More...
 

linked AutoCAD: entities lost when exit with PAD menu

linked AutoCAD: entities lost when exit with PAD menu


AutoCAD bas been linked to ASPAN (the link procedure from the "CAD option" menu has been used and AutoCAD is called from inside ASPAN with the CAD-> AutoCAD command). In the AutoCAD environment the graphic entities, holes and routings, have been drawn, but when returning back to ASPAN any or all entities result to be lost.
CAUSE: the entities have not been drawn in the correct layer. In a AutoCAD linked to ASPAN, each face of the panel and each entity must be drawn on layers having private nameRead More...

 

How to make dimensioning in a linked AutoCAD environment

How to make dimensioning in a linked AutoCAD environment


Here is how to make general dimensioning in autocad environment without having the text mirrored:

1) Change current layer to Layer 0
2) Change the current UCS to WCS
3) Make the dimensioning

Read More...
 
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Transmission

Transmission questions


Serial Port Transmission problems

Serial Port Transmission problems

program: ASPAN, TASK


There are two different ways to send part-programs directlyto the NC from ASPAN/TASK.
They are switched automaRead More...

 

Serial Port still doesn't work

Serial Port still doesn't work

program: ASPAN, TASK


After having tried everything in section Serial Port Transmission problemsRead More...

 

How to send Part Programs from Aspan to the Kvara or Xilog NC and vice versa

How to send Part Programs from Aspan to the Kvara or Xilog NC and vice versa


program: ASPAN, TASK

The Kvara and Xilog NCs does not directly allow a link forsending/receiving programs. Anyway as the Kvara and Xilog NCs are PCs that run Windows 95,and Aspan5 is running in a PC with Windows 95/98/NT, you have several possibilities in order to establish a link.<> This same link can be useful for sending Part Programs to the NC, receiving Part Programs from the NC and imRead More...

 
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